Can I cancel my order?

Once we receive your order, we turn it around right away. Email cs@snaptee.co within 24 hours of placing your order to cancel. Unfortunately, after 24 hours, it will not be possible to cancel the order.

Have more questions? Submit a request

9 Comments

  • 0
    Avatar
    Jesse Hernandez

    When I email you on canceling an order, do I just say I want to cancel my order? And it says you reply within two business days, what if you reply a day later.

  • 0
    Avatar
    Cecilia

    Hi Jesse, we will refer to the date you send us the email. No worry~ 

  • 0
    Avatar
    jesusdubon323

    I want to cancel my order

  • 0
    Avatar
    Josue Gonzalez

    i want to cancel order

  • 0
    Avatar
    Cecilia

    Hi Josue, as checked our CS agent had cancelled and refunded your order under ticket #21416.  Should there any further questions, please feel free to contact us.

  • 0
    Avatar
    epic707

    Hi Ceilia I enjoy your service but I will like to cancel my Order for now. Thank you and please don't hesitate to reply back. Thank you again.

    Basilio J.

  • 0
    Avatar
    Cecilia

    Hi epic707,

    Thanks for reaching out!
    We received your enquiry and will follow up your request through ticket #24449.

    Thanks,
    Cecilia
    Snaptee

  • 0
    Avatar
    Macddover

    Shamar Dover here please can my order thank you

  • 0
    Avatar
    Cecilia

    Hello Macddover, as checked your order has been cancelled and refunded.  You will find the refund amount in your next bank statement.  Thanks~

Please sign in to leave a comment.
Powered by Zendesk